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Program Enrollment Policy

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Please read this important information

Enrolling in a program

We invite you to register as far in advance as possible.  Class size is limited.  We will begin program preparation 6-8 weeks in advance of the retreat. There are early registration advantages for choice of lodging and a free coaching session.

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Payment and Cancellation Policy


A deposit of 50% of the program fee is due at the time of registering and can be made with Visa, MasterCard, American Express, or Discover. The remaining 50% of your program fee is due 95 days prior to the retreat start date.


Cancellations and Refunds

The following policy applies to this program.


If You Cancel

  • If you cancel 95 or more days prior to the retreat start date, your deposit will be refunded minus $500.
  • 50% of your deposit will be refunded for cancellation 45-59 days before event.
  • No refund is available if you cancel fewer than 45 days prior to retreat start date. No refund will be available if you do not show up, or if you leave retreat early, or if you attend a program and are dissatisfied with its presentation or content.

If SyncUp Leadership Group Cancels

On rare occasions, due to unforeseen circumstances, SyncUp Leadership Group may need to cancel a program. We will notify registrants of cancellation and issue a full refund for fees paid.  If you are purchasing airfare to attend a SyncUp program, we recommend investigating travel insurance with appropriate coverage for ultimate flexibility, since SyncUp Leadership Group will not reimburse for travel expenses.


Force Majeure

SyncUp Leadership group will not be liable for any delay in, change to or cancellation of retreats due to ‘Force Majeure’. ‘Force Majeure’ means a circumstance beyond the reasonable control of the organization and includes, but is not limited to, war or threat of war, riot, civil strife, terrorist activity, industrial dispute, disease, industrial or nuclear disaster, adverse weather conditions, fire and strikes.


Our Intention

It’s our intention to make things as simple as possible for you to attend our programs, while balancing the administrative and business realities we face in contracting for retreat space.  Please text Suzanne if you have special circumstances – 808-284-2859.